Some cookies are essential to make our website work. To help us improve, we'd like to set other cookies to show us how our website is being used.
You have accepted cookies You can change your cookie settings at any time.
You have rejected cookies
You can change your cookie settings at any time.
Find out about changes to services during the bank holiday week.
Find out more about industrial action by Allerdale Waste Services staff and the impact on waste collections.
This accessibility statement applies to www.cumberland.gov.uk
We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website aren’t fully accessible:
This site was launched on 01 April 2023.
We will be conducting further accessibility testing in the days and weeks following launch.
We will update the statement when issues are fixed or when we expect them to be fixed.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 10 working days.
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: email@example.com
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below:
The content listed below is non-accessible for the following reasons:
Many of our older PDFs and Word documents do not meet accessibility standards. For example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2025, we plan to either fix these or replace them with accessible HTML pages.
The Public Sector Body Accessibility Regulations 2018 do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish should meet accessibility standards.
Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions, live).
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
This statement was prepared on 01 April 2023. It was last reviewed on 01 April 2023.
This site will be tested once it is launched on 01 April 2023. We use this approach to deciding on a sample of pages to test: