Help us to get it right first time

You must notify us of any changes that may affect your council tax liability, e.g., people moving in and out, changes to eligibility for reductions, or your ability to pay. The quickest way to let us know of changes is by using the contact details on your bill. Find out more about how to contact us.

Assumptions we have made

If your account has an exemption, discount, reduction, or premium awarded, the bill assumes that the circumstances will remain the same for the whole financial year. If the assumptions on the bill are incorrect, you must tell us within 21 days. Please also remember that you must tell the council of all changes of circumstances that occur during the year that affect the amount of discount, exemption, reduction, or premium within 21 days of the change. If you fail to do so, the council can impose a penalty of £70.

Find out how to contact the council tax team.