Services and specialisms
- homecare agencies
- supported living
- caring for adults over 65 years
- caring for adults under 65 years
- dementia
- physical disabilities
- sensory impairments
Company background
AG Care Services has been in operation since 2015, delivering high quality, person-centred supported living services and home care services to customers, and enabling them to remain independent while receiving the support they deserve.
As a trusted healthcare provider, we offer a range of services that cater to the specific needs of our clients, from daily activities like bathing, dressing, and light housekeeping to more complex care such as spinal injury management, tracheostomy care, and PEG feeding. Our team of compassionate, highly-trained caregivers is dedicated to delivering personalised care that prioritises the well-being, dignity, and comfort of our customers. We work closely with families and customers to ensure that their preferences and needs are met, providing them with the flexibility to adjust care plans as their circumstances evolve.
Our dedicated carers support everything from meal preparation and mobility assistance to companionship, ensuring that each individual receives the care they need in the comfort of their own home. We operate on the values of compassion, excellence, honesty and integrity, person-centred, and compliance. Our goal is to enable people to continue living life on their terms, in familiar surroundings, and with the confidence that they are receiving compassionate, professional care that enhances their overall quality of life.
Staff
Our Registered Manager and Nominated Individual, Caroline Mharadzirwa, is a registered nurse with over 20 years of experience working in the health sector. She has worked in the NHS, private hospitals and the community sector. She oversees staff training, ensuring they have the skills needed to provide safe, effective, responsive and well-led care to customers. She is supported by our IT Director, Alous Matamboh, who ensures our technology infrastructure (hardware, software and networks) is secure, functional and updated. He manages our ECMS, Nourish for customer care and staff coordination and billing. He also provides technical support for staff and troubleshoots issues related to technology, ensuring care workers can work without technological disruptions. He also conducts monthly audits across our services.
Testimonials
'The staff at AG Care Services were extremely helpful. They perfectly looked after my friend's dad. They built good relationships and ended up like family to him. I would be happy to recommend this company to anyone.'
'Excellent care I received for my granddad, we felt he was in safe hands until his death. He was treated with love, respect and dignity, staff were always going the extra mile to make sure he was comfortable. All I can say is keep up the good work.'
'AG Care Services are currently providing a fantastic service to my family friend. They care for him like their family. The staff are so kind and do what they can to make him comfortable and stay safe and happy in his own home. Would definitely recommend their services. They built good relationships with their clients and value their worthiness.'