Contact Adult Social Care

Use the self-help tool find local services and learn what support is available before contacting Adult Social Care. 

Find support and help with the Adult Social Care support tool

For advice on accessing equipment or other help, see Support in the community.

Use the online enquiry form for general enquiries, requests for support and referrals.

Make an adult social care enquiry

You can also contact the Adult Social Care team by:

Telephone: 0300 373 3732

Email: [email protected]

Opening hours

Contact us during:

• Monday to Thursday: 9am to 5pm
• Friday: 9am to 4.30pm

At all other times, including bank holidays, contact the Emergency Duty team:

Telephone: 01228 273 800

If you have concerns about an adult, you can report it to the Single Point of Access (SPA) team.

Report a concern about an adult

Adult Social Care offices

Not all offices are open to the public, and your local Adult Social Care team may not be the office closest to where you live. Contact the team by telephone or email first.

Allerdale and Copeland

West Cumbria House
PO Box 100
CA14 9BW 

Carlisle

3rd Floor
Cumbria House
117 Botchergate
Carlisle
CA1 1RD