Emergencies and urgent queries
Telephone: 01228 526690
Emergencies and urgent queries during office hours should go to the local office.
Outside office hours, at weekends and bank holidays, the Emergency Duty Team will advise and respond to emergencies.
Please note that not all offices are open to the public and your local Adult Social Care team may not be your closest office geographically. You are, therefore, advised to telephone or email in the first instance.
If you're concerned about an adult, contact our safeguarding team.
Adult Social Care operating hours
Please contact your local Adult Social Care office at the following times:
Monday to Thursday: 9am to 5pm
Friday: 9am to 4.30pm
At all other times (including bank holidays) please contact the Emergency Duty Team.
Allerdale and Copeland
West Cumbria House
PO Box 100
CA14 9BW
Telephone: 0300 373 3732
Email: customerservicesASC@cumberland.gov.uk
Carlisle
3rd Floor
Cumbria House
117 Botchergate
Carlisle
CA1 1RD
Telephone: 0300 373 3732
Email: customerservicesASC@cumberland.gov.uk