CUMBRIA’S Adult Learning service is celebrating achieving excellence in how it delivers learning across the county.
The service, hosted by Cumberland Council and Westmorland and Furness Council, is assessed every three years to gain ‘Matrix’ accreditation. A key condition of grant funding, Matrix status recognises the high standard of information, advice and guidance given to learners.
Cllr Elaine Lynch, Cumberland Council’s Executive Member for Lifelong Learning and Development, said: “My congratulations go to all involved. This accreditation recognises the significant impact the work of the team has on learners’ lives, and underlines the vital role the service plays in supporting people at every stage of their learning.”
The three-day assessment involved staff, learners and partners, and focused on how the service delivers high-quality, accessible support. The feedback was overwhelmingly positive with praise for the professionalism, commitment and passion of everyone involved.
The service was found to be well-positioned to respond to challenges, and central to supporting both councils’ wider aims.
Staff were commended for their understanding of effective guidance, their commitment to the needs of learners, and their focus on positive outcomes.
Learners reported feeling safe in their learning environments and having their needs met. The service’s strong networks, robust staff wellbeing, and clear brand identity were also highlighted as key strengths.
Councillor Janet Battye, Westmorland and Furness Council Cabinet Member for Children’s Services, Education and Skills, said:
“We are delighted to have passed our Matrix assessment with flying colours. This achievement is a real reflection of the hard work, passion and professionalism our team brings to supporting learners every day. I would like to thank everyone involved for their contribution. We are proud of this success and committed to continuing to deliver the very best outcomes for our learners and communities.”
Cllr Lynch added: “Looking ahead, there is always room to build on this success, and we look forward to continuing to work closely with our learners and partners to build for the future.”