Residents across Cumberland are being invited to have their say on local highways and transport services as part of a national survey taking place this summer.
Cumberland Council has signed up to the National Highways and Transport (NHT) Public Satisfaction Survey, which gathers feedback on everything from the condition of roads and footpaths to road safety, public transport and cycling facilities.
Around 3,300 residents will be randomly selected to take part, with questionnaires being sent out from 3 June 2026. Those who receive a survey are being encouraged to complete it, as the feedback plays an important role in shaping future services.
The survey is one of the largest of its kind, involving around 100 local authorities across England and parts of Scotland. By asking the same questions nationwide, it allows councils to compare feedback, learn from others and identify opportunities to improve services for residents.
Councillor Denise Rollo, Cumberland Council’s Executive Member for Sustainable, Resilient and Connected Places, said:
“We focus on what matters most, and that means listening to the people who use our roads, footpaths and transport services every day.
“This survey gives residents a real opportunity to share their experiences and tell us what is working well, as well as where we need to do more.
“The feedback we receive helps us better understand priorities and continue improving services across Cumberland.”
Residents who receive the questionnaire will have the option to complete it online or return it by post. Up to two people in each household will be able to respond.
Results from the survey, alongside comparisons with other local authorities, will be published in October 2026.