Property nuisance

Not every hazard or defect in a property is dealt with under the Housing Act 2004. In some cases, we assess the overall condition of a property to determine if it’s causing a nuisance to neighbouring homes. For example, damp spreading from one property to another.

A statutory nuisance can be caused by a:

• single defect
• combination of defects
• condition that affects the health of the occupant

We may take voluntary or formal action to resolve the issue.

If the structure of a property is causing a statutory nuisance, we can take legal action against the owner or person responsible. In some cases, we may carry out the work ourselves and charge those responsible.

Empty properties

Empty homes can attract vandalism, especially if the garden is overgrown or the building falls into disrepair.

Owners must keep their property secure and presentable.

Contact us if:

• the property is causing damp or structural damage to your home
• doors or ground floor windows are broken or left open
• the property is attracting pests or antisocial behaviour

In the Allerdale area, contact [email protected]

In the Carlisle area, contact [email protected]

If the structure is dangerous, contact our building control team.

Filthy or verminous properties and hoarding

Some properties may be classed as filthy or verminous under public health laws. This includes homes with large amounts of:

• faecal waste
• food waste
• clothing or furniture
• infestations

Some homes may also contain excessive stored items, known as hoarding. In serious cases, hoarding can pose a fire risk.

If you're concerned about someone:

• speak to them if you feel safe doing so
• contact their GP or Adult social care services

If you're unable to speak to them or are affected, contact us with as much information as possible.