The Benefits Advice Service provides specialist welfare rights advice for people living in the Carlisle area.
What the service can help with
Advisors can help you with benefits including:
- Universal Credit
- Employment and Support Allowance (ESA)
- Jobseeker’s Allowance (JSA)
- Personal Independence Payment (PIP)
- Attendance Allowance
- Housing Benefit
- Council Tax Reduction
- Pension Credits
They can also:
- check whether you are getting all the benefits you may be entitled to
- help with mandatory reconsiderations, appeals and reviews
Appointments
Appointments are available:
- at the Civic Centre in Carlisle
- by phone
- as a home visits, depending on your needs
Contact the Benefits Advice Service
To discuss an appointment:
Telephone: 01228 817 400
Email: [email protected]

The Advice Quality Standard (AQS) is a quality mark for organisations that provide advice on social welfare issues.