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Advice on how to register a death, getting help with funeral costs, and organisations that can help support you through this difficult time.
In England and Wales, you normally need to register the death within five days. It's best to go to the register office in the area where the person died, as otherwise it may take longer to get the documents you need and this could delay the funeral.
Read our step-by-step guide on registering a death
Find your nearest register office
Before any burial can take place, certain forms are required by law to be submitted to the burial authority. Contact the Bereavement Services office to discuss what is required. Contact Bereavement Services
If the death occurs in hospital, the mortician may agree to keep the body in the hospital mortuary until the day of the funeral, possibly at no charge.
If the death occurs at home, a local funeral director may agree to provide the mortuary facility.
Many people do not wish to collect the body of the deceased themselves. This part of the funeral can be contracted out to a funeral director. Where the body has to be removed from a hospital, contact the mortician first and check the documentation required.
If you intend to use an estate car or van, ensure the coffin or container will fit in it. You will need help to handle the coffin. It is advisable to have at least three people.
The loss of a loved one can be a difficult time. The last thing anyone wants to worry about at this time is the cost. A number of people who have anticipated the costs and have not wanted to burden their family or friends have a pre-paid funeral plan.
You could get a Funeral Expenses Payment (also called a Funeral Payment) if you get certain benefits and need help to pay for a funeral you’re arranging.
Find out if you're eligible for help with funeral expenses (GOV.UK)
The following organisations all offer free support or can help you to find support.