What are business rates? Each non-domestic property has a rateable value which is set by the national Valuation Office Agency. Business rates recovery If you fall behind with your payments we may need to take action. Business rates relief and exemption There are a number of ways to reduce how much you pay for your business rates. You can apply for hardship, discretionary, unoccupied property and small business rate relief. Business rates revaluation Details about rateable values, what to pay and when, relief schemes and exemptions. Pay business rates You do not have to pay your business rates in one go. Find a way to pay that suits you. Business rates appeals Rateable value checks and challenges are handled by the national Valuation Office Agency. Manage your account Stay on top of your account by signing up to manage it online. Business rates (NNDR) explained Information for businesses who pay Non-Domestic Rates (business rates).