Email service disruption
The issues affecting email messages sent to Cumberland Council have now been resolved, and we are receiving emails as normal.
What happens during a food inspection, enforcement and support.
We carry out regular inspections of food businesses to check you are meeting food safety law.
The Food Standards Agency (FSA) website has advice on how to meet the food safety regulations.
Inspections take place without warning. They may be routine or in response to a complaint.
An authorised food safety officer will visit your premises and show official ID. They will:
You will receive a report after the visit. If your business meets the criteria, you'll be given a food hygiene rating.
The frequency of inspections depends on:
Some businesses are inspected every 6 months, others every 3 years.
We may take food samples to check quality and safety. This helps protect public health and enforce food safety law.
Most businesses find inspections helpful and value the feedback. We aim to support businesses to improve and grow.
If food safety is compromised, we may take enforcement action. Common reasons include:
We follow the Food Safety Agency (FAS) Food Law Code of Practice England.
Read our Enforcement Policy for further information and guidance.
Advice and guidance on food hygiene and staff training is available on the FSA website.