Food complaints We will carry out an inspection if we receive a complaint about a business which is allegedly not complying with food hygiene regulations. Food hygiene inspections To protect the public and to maintain standards we carry out regular checks on all food premises. Food hygiene ratings This national scheme, run in partnership with the Food Standards Agency, shows the hygiene standards based on inspections carried out by our food safety officers. It is not a guide to food quality. Food poisoning and infectious diseases The UK Health Security Agency usually tells us about confirmed cases of food poisoning and infectious diseases. Setting up a new food business Food Standards Agency guidance on how you can get ready to start a food business. Food premises registration You should do this at least 28 days before trading, or before your food operation starts. Approved food premises If you operate certain types of food premises you may need to be approved either by us or in some cases, the Foods Standards Agency.