We work with a number of social and private landlords across the Cumberland area to house tenants who are in receipt of housing benefit.
Rent that is owed to landlord under the terms of the tenancy is between the tenant and the landlord and we deal solely with the Housing Benefit entitlement for the period the tenant is living in the property.
Under most circumstances, details regarding a tenant’s claim are confidential and cannot be disclosed to a landlord unless written consent has been provided by the tenant.
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