Email service disruption
The issues affecting email messages sent to Cumberland Council have now been resolved, and we are receiving emails as normal.
Caring for other people
If you look after someone who couldn’t manage without your help, you may be a carer. Telling us means we can offer you support.
Get support as an adult carer
If you care for an adult, you can get advice and practical help online and in your local area.
This includes:
- emotional support
- financial guidance
- assessments to make life easier
Online support and advice
Mobilise offers unpaid carers free online support to make caring easier.
You can:
- get help and guidance anytime, day or night
- book a 1-to-1 support call with their Carer Support Team
- join free coaching sessions to help with challenges
- access practical tips on caring tasks and benefits
- take part in live online events and workshops
- get personalised resources tailored to your caring role
Local support
Cumberland Carers offers free, friendly support to unpaid adult carers. They provide:
- information and advice on caring and local services
- support from Adult Carer Support Workers
- emotional and peer support
- counselling services in person or by phone
- help with contingency planning
- respite breaks for your wellbeing
- occupational therapy, equipment and adaptations
- financial advice including Carer’s Allowance
- guidance on the Carers Leave Act 2024
Carer’s assessment
If you provide unpaid care and are over 18, you can have a Carer’s Assessment.
This is a chance to talk about what support might make things easier for you. You can:
- have your needs assessed even if the person you care for does not receive council support
- request a combined assessment with the person you care for
Carer support referral form on the People First website
Carers Charter
Cumberland Council recognises unpaid carers as essential partners in care. The Carers Charter sets out how we will value, listen to, and work alongside carers
By embedding the principles of Recognise, Learn, and Collaborate, we aim to ensure carers feel supported, involved, and empowered. This helps make sure carers feel supported and involved, so people can live healthy, independent lives in their community.
Document
Adult social care
To request a combined assessment with the person you provide care for, contact the Single Point of Access (SPA) team.
Email: [email protected]
Telephone: 0300 373 3732