Crisis Payments

Short‑term cash‑first help for people facing an unexpected financial crisis.

Crisis Payments provide immediate short-term help for people facing an unexpected financial crisis.

This may include:

  • emergencies such as floods, fires or medical situations
  • support for people fleeing domestic abuse
  • replacement of essential household items
  • sudden income loss, such as redundancy

We are reviewing government guidance and will be co-designing a local scheme with resilience services to make sure support meets local needs.

Further updates will be published once the local scheme is confirmed.

If you are experiencing an immediate crisis, contact us for advice and help to access support.

Telephone: 0300 373 3730