Email service disruption
The issues affecting email messages sent to Cumberland Council have now been resolved, and we are receiving emails as normal.
Energy bill support
Find out where to get help and advice if you are struggling to pay your energy bills.
Health and social care services
Advice and support services for financial help, keeping warm and wellbeing:
- Cost of living support directory
- Find local support for cost of living and welfare
- Find and register Warm Spots
Heating Oil Support
Financial help for households that rely on oil or LPG as their main source of heating and are experiencing difficulty affording their heating.
Cumbria Community Foundation
Winter Warmth Fund - Grants to help older people in Cumbria stay warm and healthy.
For residents aged 60 or over, who receive a state pension and/or pension credit, or who struggle during the winter due to the cost of heating their home.
Find out more on the Cumbria Community Foundation website
Futureproof Cumbria
Free Home Energy Support (previously Cumbria Action for Sustainability - Cold to Cosy Homes)
Free local energy saving advice and equipment to help you save money on your energy bills and keeping warm and comfortable at home.
Find out more on the Futureproof Cumbria website
National Energy Action
Free advice service in England and Wales to help you with:
- your bills
- keeping warm and safe in your home
- help with benefits and income maximisation
Find out more on the National Energy Action website
Communitas Energy CIC
Free advice service in Cumbria and the North East offering:
- heating assessments
- insulation guidance
- funding advice
Find out more on the Home Heating Hub website
Priority Services Register
Free support service offered by electricity, gas and water network operators for people who need priority support during planned and unplanned outages.
To find out if you qualify and register for support, contact your network operator:
If you’re not sure, you can find out who your network operators are on the following websites: