We are asking residents, passengers, businesses and community groups to take part in our bus services review. You can take part by:
- completing an online questionnaire
- attending a community drop-in event
Your feedback will help inform the Cumbria Bus Reform Pilot Study.
Complete the questionnaire
Tell us about:
- your experience of local bus services
- what is most important to you
- how you think services could be improved
Bus Reform Pilot questionnaire
The questionnaire will be open from Monday 5 October to Sunday 25 October 2026 (at midnight).
Community drop-in events
You can also share your views at one of 6 community drop-in events taking place across Cumberland and Westmorland and Furness.
You do not need to book. You can attend at any time during the opening hours shown.
Barrow-in-Furness
Monday 5 October 2026, 2pm to 6pm
Barrow Town Hall
Duke Street
Barrow-in-Furness
LA14 2LD
Kendal
Tuesday 6 October 2026, 3.30pm to 7.30pm
Kendal Town Hall
9 Lowther Street
Kendal
LA9 4DA
Penrith
Friday 16 October 2026, 12.30pm to 4.30pm
Penrith Library
St Andrews Churchyard
Penrith
CA11 7YA
Carlisle
Saturday 17 October 2026, 10.30am to 2.30pm
Carlisle Library
11 Globe Lane
Carlisle
CA3 8NX
Keswick
Tuesday 20 October 2026, 1.30pm to 4.45pm
Keswick Library
Heads Lane
Keswick
CA12 5HD
Workington
Wednesday 21 October 2026, 2pm to 6pm
Workington Library
Vulcan’s Lane
Workington
CA14 2ND
About the pilot study
The study is exploring whether changes to the way bus services are planned, funded and operated could improve public transport across Cumbria.
It takes account of the challenges involved in providing reliable and accessible bus services in a mainly rural area.
The study aims to help develop a bus network that:
- provides reliable, affordable and attractive connections to jobs, education, services and other facilities
- supports sustainable economic development and social regeneration
- meets the needs of different groups of people
- connects more effectively with other forms of public transport, walking and cycling
The Department for Transport is funding the study. It is being delivered by Cumberland Council, Westmorland and Furness Council, Jacobs and Oxera.
What happens after the engagement closes
The study team will analyse the responses from the questionnaire and the community events.
The findings will help the team assess the available options and develop its final recommendations.
Contact the study team
Email [email protected] if you need more information about the pilot study.