Pest control

Advice about how to deal with animal and insect pests.

We provide a pest control service for domestic and commercial premises. We can provide advice and treatment if you have a problem with insect pests or vermin. We will visit you and carry out a full assessment of your pest problem to get rid of pests.

For commercial premises please contact us for a free quotation by emailing  pestcontrol3@cumberland.gov.uk.

Pests we treat

We treat a number of insects and small animals.  Advice and information will be given for each pest type:

Pests we don't treat

There are a number of insects and small animals that we don't treat:

Safety data sheets from Killgerm

Identify the differences between bees and wasps

Wasps and bees are easily confused from a distance or without close examination.  We don't offer a treatment service for bees, so it is important that you correctly identify the species of insect before booking, as there will be no refund offered.  If we come to your property to treat for wasps but bees are identified, we will give you advice.

Find out the difference between bees and wasps.

Book an appointment

To book a visit from a Pest Control Officer please call our Customer Services Team on 0300 373 3730 or email PestControl3@cumberland.gov.uk.

Pest treatment charges

Treatment Charge
Rat Treatment Pack – one visit with advice (single domestic property) No charge
Rat and mice – survey and treatment with two visits (single domestic property) £74
Rat and mice – survey and treatment with two visits (commercial property including holiday lets) From £115
Wasp treatment (single domestic property). Additional nests in different locations at same property £20 £74
Wasp treatment (commercial property including holiday lets). Additional nests in different locations at same property £20 From £115
Ants, fleas, cockroaches, bedbugs (single domestic property – based on a two bedroom property) From £74
Wasps, other insects pests, mice rats – commercial property including holiday lets From £115
12 month commercial contract From £250
Loft clearance and disinfection (includes waste removal) From £275

What you need to do before we carry out treatment

If our pest control officers advise you we need to come to your property to treat your pest problem, you must follow these steps to make sure the treatment is carried out safely:

  • all floor areas must be clear
  • the whole property must be vacuumed on the morning of the appointment
  • any cats or dogs must be treated for fleas separately
  • pregnant women, babies and children under five must not be on the premises during the treatment and after treatment for two days
  • other people and pets must not re-enter the property until treated areas are completely dry
  • do not vacuum treated areas for seven days to allow the treatment to work.