You can sign up to receive text message updates about your Council Tax account to help you avoid missing payments and additional charges.
We may contact you by text if your account falls into arrears, before we take further recovery action.
If you sign up, you may receive text messages about:
- payment reminders
- missed instalments
- changes to your account
- other important updates about your Council Tax
Important information
Text message reminders are provided to support you, but you should not rely on them.
You are responsible for paying your Council Tax instalments on time, as shown on your bill. If you do not, we may take recovery action.
To make a payment, see Pay your Council Tax bill.
Check text messages are genuine
We will never ask you to provide sensitive personal or financial information by text message, including passwords or bank details.
If you are unsure about a message, do not click any links. Instead, contact the Council Tax Team.
This service is delivered in partnership with GOV.UK Notify.
Sign up for text message updates
Signing up only takes a few minutes.
You can sign up using the form for your area:
Allerdale: Sign up for Council Tax text updates
Carlisle: Sign up for Council Tax text updates
Copeland: Sign up for Council Tax text updates
How we use your information
Read our privacy notice to find out how we use your information.