Contact us
You do not need to be sleeping on the streets to get help. You may be homeless if you do not have somewhere safe or suitable to stay.
When to contact us
Contact us as soon as possible if you think you might become homeless.
This includes situations where you:
- have been asked to leave your home
- are at risk of eviction
- are staying with friends or family and cannot stay there long term
- are living somewhere that is not safe or suitable, including risk of violence or abuse
- are not able to afford your housing
- are living somewhere unsuitable because of a medical condition or disability
- are being locked out or illegally evicted
If you are likely to lose your home within the next 56 days, we can work with you to help prevent you from becoming homeless.
How to contact us
Get in touch as early as possible so we can help:
Telephone: 0300 373 3730
Email: [email protected]
Submit a referral using the Housing assistance referral portal
If you have nowhere to stay tonight, contact us straight away. We prioritise cases where there is an immediate risk.
Before you contact us
If possible, have details about your situation ready. This may include:
- your current housing situation
- any notice you have been given
- information about your landlord or tenancy
This will help us understand your situation more quickly.