Report a problem with a street or road

Report problems with potholes, road damage, flooding and drainage, traffic lights, street lights, pedestrian crossings, trees, vegetation, bollards, manhole covers and more.

How to report a problem

Report a problem

You can report a problem with:

  • potholes and road damage
  • drains, gullies and flooding
  • trees, hedges, weeds and grass
  • bollards
  • manhole covers, gully grates and kerbs
  • road signs and markings
  • pedestrian crossings, traffic signals and street lights
  • road structures such as bridges and subways 
  • road debris and obstructions
  • winter maintenance

Call us

You can also report a problem by phone.

Phone: 0300 373 3736
Monday to Friday, 8.30am to 5pm.

Other problems you can report

You can report a number of other streets, road and pavement issues.

Pavements

Report a problem with a pavement

Street lights, pedestrian crossings, traffic signals and road signs

To report a problem with Street lights, pedestrian crossings, traffic signals and road signs, go to our page on street lights, pedestrian crossings, traffic signals and road signs

Street nameplates

To report a damaged or missing street nameplate, go to our page on street naming and numbering.