Snow, ice and Winter Ready advice

Practical advice and links to help you prepare for and stay safe during winter and when experiencing snow and ice.

Staying safe when driving and at home

Staying safe on the roads

From high winds, strong sunlight and fog to snow and ice, all weathers can present different challenges both for keeping the travel networks open and for those navigating through the difficult conditions.

Don't take chances. Find out more about travelling safely during extreme winter weather using the links below:

We have some key contacts to help you plan and get information during a storm.

School closures

A list of schools that are closed can be found on our website by visiting school closures.

Waste and recycling collections

Waste and recycling collections can be affected by winter weather. We will often cancel collections where ice and snow make driving conditions dangerous.

We will post details on the waste section of our website.

Preventing burst pipes - and what to do if you have one

Protect your home from frozen and burst water pipes – United Utilities shows you the simple steps you can take to prepare for winter and avoid frozen and burst water pipes.

This winter, protect your home from frozen and burst water pipes by following some simple tips from United Utilities:

  • Find your stop tap, so you can turn your water off in an emergency.
  • Insulate water pipes with lagging in cold places like the loft, garage and outside areas - you can buy lagging from DIY stores.
  • Cover outdoor taps with an insulated tap cover - remember to disconnect hoses so fittings don’t freeze!  
    Going away?
  • Keep the heating on low or on a frost setting.Allow heat circulation by opening cupboard doors which have water pipes inside.

For more winter messaging and tips, please visit the United Utilities website.

Spotted a leak when you’re out and about?

United Utilities is working around the clock to fix over 800 leaks a week on roads, streets and other public spaces in the North West.  So, if you spot a leak when you’re out and about, please let them know so they can fix it.

A little extra help for those who are vulnerable

Look after yourself, family and friends especially those who are vulnerable during the cold weather. United Utilities Priority Services scheme offers support for customers with health conditions, disabilities, financial worries, and more.