About this opportunity

Cumberland Council is looking for a proactive and adaptable individual to join our Customer Solutions team. As a Customer Service Centre Administrator, you’ll be at the heart of our operations—supporting residents and internal teams through face-to-face, phone, and digital channels, while helping to improve processes and enhance service delivery.

We’re seeking someone with experience in customer service and office administration, strong ICT skills, and the ability to stay calm and organised in a busy environment. In return, you’ll be part of a supportive team that values collaboration, continuous improvement, and putting health and wellbeing at the centre of everything we do. If you're ready to make a difference in your community, we’d love to hear from you.

This role is available on a 12 month temporary basis.

Who we’re looking for

We’re looking for individuals who embody our organisation's core values: ambitious,collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Phil Hughes by email at Philip.Hughes@allerdale.gov.uk

Guaranteed Interviews

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & AdjustmentsWe’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information

Easily apply by submitting your CV and answering a few short questions

• Closing date: 29th September 2025
• Interview date:TBC

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please read the supporting information:

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council

#INDMR

About this opportunity

Cumberland Council is looking for caring and motivated individuals to join our Adult Social Care team. As a Social Care Worker, you’ll play a vital role in delivering strengths-based assessments, supporting safe hospital discharges, and helping people across the county access the care they need—whether short-term interventions or long-term support.

We’re seeking candidates with a Level 3 qualification in Care (or equivalent experience), strong communication skills, and a genuine commitment to person-centred care. In return, you’ll be part of a supportive, forward-thinking team that values collaboration, continuous learning, and community-based solutions. With flexible working, opportunities for development, and the chance to make a real impact, this is more than just a job—it’s a career with purpose.

This role is available on a fixed-term basis.

Who we’re looking for

We’re looking for individuals who embody our organisation's core values: ambitious,collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Lindsay Harrison by email at

Lindsay.Harrison@cumbria.gov.uk

DBS Checks

This role requires a DBS check. The level of check for this role is:

Enhanced DBS check with adults

Please note this role involves working in regulated activity with adults. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults.

Guaranteed Interviews

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & AdjustmentsWe’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information

Easily apply by submitting your CV and answering a few short questions

• Closing date: 29th September 2025
• Interview date:TBC

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please read the supporting information:

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council

#INDASC

About this opportunity

Are you passionate about supporting young people to thrive?

Cumberland Council are looking for caring, resilient, and motivated individuals to join our Children’s Homes team as Residential Support Workers. In this rewarding role, you’ll provide high-quality, person-centred care to children and young people aged 8–18. You’ll help create a safe, nurturing environment where young people can grow in confidence, develop life skills, and feel heard and supported.

We’re looking for individuals with experience in residential care or youth support, ideally holding (or working towards) a Level 3 Diploma in Residential Childcare. You’ll need strong communication skills, emotional resilience, and the ability to work flexibly - including evenings, weekends, and sleep-ins. In return, you’ll join a supportive team committed to making a lasting impact, with opportunities for ongoing training, development, and career progression.

Cumberland Council is proud to hold an Ofsted rating of 'Good’ for our Children’s Services, demonstrating our dedication and strong commitment to providing high-quality services for children and families. Ofsted recognised that staff unanimously report a ‘real buzz about working in Cumberland’ and that they feel ‘energised, valued and listened to’, observing that ‘leaders have established a strong Cumberland identity that staff can be proud of’.

Who we’re looking for

We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Cheryl Athersmith by email at cheryl.athersmith@cumbria.gov.uk .

DBS Checks

This role requires a DBS check. The level of check for this role is: Enhanced DBS check with a Children’s Barred List check.

Please note this role involves working in regulated activity with adults and/or Children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults and/or Children.

Guaranteed InterviewsWe offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments

We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview informationClosing date: 28th September 2025Interview date: TBC

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please read the supporting information:

Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council

Hours: 37 per week

Contract: Permanent

About this opportunity

Join Cumberland Council as a Senior Occupational Therapist in the Long Term Team and make a real difference in people’s lives across Cumbria. We’re looking for a compassionate and experienced professional to deliver strengths-based assessments and person-centred support to adults with care and support needs. You’ll play a key role in promoting independence, and you will be responsible for completing holistic assessments, support planning and reviews in accordance with the Care Act, taking a strengths-based approach that promotes individuals’ independence and wellbeing.

As a senior member of the team, you’ll guide and support colleagues. You'll work with adults aged 18+ living in the community with care and support needs, this includes supporting their informal and formal carers as necessary. You will collaborate with a diverse range of health, social care, and third-sector organisations across the Cumberland Council footprint.

You’ll need a recognised Occupational Therapy qualification, HCPC registration, and a good understanding of Adults Social Care. In return, we offer a supportive and forward-thinking environment, opportunities for professional development, and the chance to be part of a team that values dignity, respect, and community-based care.

Who we’re looking for

We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Helen Ball by email at Helen.Ball@cumbria.gov.uk

DBS Checks

This role requires a DBS check. The level of check for this role is:

Enhanced DBS check with a Adults Barred List check.

Please note this role involves working in regulated activity with adults. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults.

Guaranteed Interviews

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & AdjustmentsWe’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information

• Closing date: 12/10/2025
• Interview date: Week of the 20th October

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please read the supporting information:

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council

Location: Burnrigg Court, Carlisle

Salary: £38,220 to £39,152 pro rata

Hours: 2 x 30 Hours, 1 x 23.375 Hours and 1 x 0 Hours

Contract: Permanent

About this opportunity

The supervisor is accountable for the monitoring, delivery and continuous improvement of the quality of the services to high standards by creating an environment in which excellence will flourish.

To ensure the effective maintenance and delivery of all housekeeping services in the establishment.

Support a culture of engaging and supporting staff to deliver care services in a person dignified way.

 This role requires a driving licence.

Who we’re looking for

We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

DBS ChecksThis role requires a DBS check. The level of check for this role is - Enhanced DBS Check with an Adults Barred List check.

Please note this role involves working in regulated activity with adults. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults. Guaranteed Interviews

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application.  Find out more.

Diversity, Inclusion & AdjustmentsWe’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information

• Closing date: 29/09/2025
• Interview date: TBC

APPLY NOW!

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please read the supporting information:

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council