Salary: From September 2026 - £8.00 per hour – Apprenticeship Wage - during first 12 months. (If 19 years old or over, after 12 months your salary will increase to minimum wage for your age)
Hours: 37 hours per week
Location: Inglewood Residential Home, Lowmoor Road, Wigton, CA7 9QL
Contract: Apprenticeship
Start Date: From September 2026 onwards
Apprenticeship Duration: Typically 15 months
Closing Date: Sunday 24th May 2026
Interviews: week beginning - 8th June 2026
About this Opportunity:
Do you want to pursue a career in Customer Service? Do you want to achieve a nationally recognised qualification and benefit from on the job work experience? Then an apprenticeship with Cumberland Council could be for you! This is an excellent opportunity offering a wide range of transferable skills.
You will be working as part of an established team within adult social care contributing administrative support to Cumberland Council in a role where you can make a real difference. Working in a busy office environment you will develop your problem-solving skills while learning to prioritise and work accurately under pressure.
You will learn to use a range of ICT packages and maintain electronic filing systems as well as learning to deal a wide range of enquiries. If you think you are that person, we would love to welcome you to the Team.
Fundamentally, we are seeking individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change and shape a better future for our communities. Your commitment to these principles will be instrumental in delivering services that are vital to the well-being and prosperity of our residents.
If this sounds like you, then please get in touch!
How to apply:
1.Please complete the online application form and read all the Supporting Information including the Apprenticeship Description carefully to help you complete your application.
2. Ensure you have answered the three questions telling us why you’re interested and how you have or would develop the essential skills, qualities and behaviours and give examples.
3. List all your qualifications, including any predicted exam grades.
4. If you have any additional information you’d like to provide to support your application, for example a copy of your CV or a covering letter, please upload with your application form.
Eligibility Checks: Training providers will carry out eligibility checks. Some of the details you have included in your application form i.e. name; date of birth; home address; email address; telephone/mobile number and qualifications will be shared with commissioned apprenticeship training providers for the purpose of the recruitment, training and management of the apprenticeship programme.
We believe in cultivating potential over perfection. If this apprenticeship sounds like you and you resonate with our values, we encourage you to apply or contact [email protected] for an informal chat prior to your application.
About us
Check out our Early Careers & Apprenticeships socials to hear inspiring success stories, explore the latest opportunities, and discover what we have to offer!
Instagram: @cumberland_eca
TikTok: @cumberlandeca
Facebook: Cumberland Early Careers and Apprenticeships
Cumberland Council is an ambitious and forward-thinking authority dedicated to shaping a better future for our communities. We are passionate about creating a vibrant future by addressing inequalities, creating thriving economies that work for our residents and protecting our environment.
At the core of our vision is a commitment to our people, with health and well-being being integral to everything we do, underscoring every initiative and ensuring we provide unparalleled support for all.
We can’t do it without you! Come and embark on the journey to a vibrant future with us, where the work you do will make a real impact. Together, let's shape a community that's as dynamic and inclusive as our landscape. Be a part of the transformation!
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Armed forces veterans whose last long term substantive employer was the
- armed forces
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing [email protected]. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Please also refer to our Careers site to find out more:
Please read the supporting information:
Apprenticeship Description
Apprenticeship Standard
https://skillsengland.education.gov.uk/apprenticeships/st0072-v1-1