System Lead
Systems Development
Salary: £47,181
- £48,226
Hours: 37 hours
per week (full time)
Location:
Parkhouse Building Carlisle (Working from home
available)
Contract:
Permanent
Purpose of this
post:
The Service Lead Systems Development will
act as a key Systems contact for the end user service area,
ensuring broad systems knowledge and expertise is in place to
deliver directorate and service level priorities. Working
effectively with colleagues to understand the business need,
ensuring flexible and focused support and skills are available so
that the systems solutions, skills, and experience of the team
enable high quality and consistent outcomes for the customer.
This position will manage a small team of System Development
Officers.
Please note that initially this post will
be with Cumberland Council (hosting Westmorland & Furness)
but will eventually disaggregate to Westmorland & Furness
Council.
Key
responsibilities:
- Lead and manage the day-to-day operation
of iTrent, ensuring system integrity, reliability, and
performance.
- Oversee and support the implementation
of system updates, enhancements, and configurations within
iTrent.
- Act as the subject matter expert (SME)
for all iTrent-related queries, troubleshooting, and
system-related issues.
- Collaborate with HR, IT, and other
departments to ensure seamless integration and alignment of
iTrent with business processes.
- Drive the continuous improvement of HRIS
processes, identifying areas for optimization and
automation.
- Provide training, support, and guidance
to HR users on best practices and system functionality.
- Manage system reporting, analytics, and
data integrity, ensuring accurate and timely information is
available.
- Lead projects related to iTrent system
updates, upgrades, and new feature implementations.
Who were
looking for:
- Proven experience as a Service Lead or
similar role, with a strong background in iTrent system
administration and management.
- Extensive knowledge of iTrent HRIS
functionality, modules, and reporting capabilities.
- Experience in iTrent system
configuration, data management, and troubleshooting.
- Strong leadership skills, with the
ability to manage cross-functional teams and collaborate
effectively with stakeholders.
- Excellent communication and
interpersonal skills to provide training, support, and
strategic advice.
- Strong analytical skills and experience
with HRIS-related data and reporting.
- A proactive approach to problem-solving
and continuous improvement.
For more information about the role or to
arrange an informal chat prior to your application, please
contact Mary-Lou Miller by email at
[email protected]
Guaranteed
Interviews
We offer a guaranteed interview to the
following applicants as long as your
application can demonstrate you meet the essential criteria for
the role.
- Those who consider themselves disabled
as defined by the Equality Act 2010
- Those in care or who have left care and
are aged 24 and under
- Armed forces veterans whose last long
term substantive employer was the armed forces
If you meet one or more of the criteria
above, and wish to be considered for this scheme, select 'yes' to
the appropriate question during your application. Find
out more.
Diversity,
Inclusion & AdjustmentsWere dedicated to enhancing the
diversity of our workforce and we encourage applications from
individuals of all backgrounds. Thats why were a proud
Disability Confident Employer and also an Age Friendly Employer
to provide opportunities for everyone to thrive.
If you need any
reasonable adjustments to participate in the recruitment
process, please let either the hiring manager or our Resourcing
Team know by emailing [email protected]. While
adjustments arent always guaranteed, well always listen and
well try our best to accommodate your needs.
Application and
Interview information
- Closing date:
9/11/25
- Interview
date: week commencing 17/11/25
Please note this
role may close early subject to demand. If youre interested in
applying, you should apply well before the advised closing date.
We cannot accept applications once the role has
closed.
Please read the
supporting information:
Post Specification
Please also
refer to our Careers site to find out more: