Salary: £12,792 per annum pro rata equivalent
Hours: 18.5 hours per week
Location: Community Equipment Service, Unit 16C Solway Trading Estate, Maryport
Contract: Permanent
About this opportunity
Equipment Service (CES) provides a range of equipment and services to both Health and Social Care customers to enable people in Cumberland to continue to live at home and to remain independent for as long as possible.
The service we deliver is fast paced, challenging and makes a real difference to people’s lives.
We now have an exciting opportunity to join our team at Maryport.
As a Business Support Assistant you will improve the outcomes for the people of Cumberland by providing efficient and effective administrative support within our team to meet operational needs and administer processes and procedures. This will involve dealing with members of the public and professionals via the phone or email and also entering accurate information into our databases.
Key Responsibilities:
- Providing efficient and effective confidential and flexible administrative support and office services to designated service areas and managers as required. Tasks may include scanning, archiving, electronic and paper file management, handling post, creating and formatting documents, producing reports, processing forms/applications and taking notes at meetings to ensure an accurate record is produced.
- Organise meetings (which may include statutory meetings), events and co-ordinate the travel and accommodation as necessary to support the service. Obtain quotes to ensure best value for money
- Accurately entering data into the relevant systems/databases, maintaining and interrogating these to respond to queries from customers, managers and other stakeholders.
- Responding to stakeholder queries including customers, partner agencies and colleagues via telephone or in person and may include providing cover for reception and public counter duties. This may include individuals who can be challenging.
- Receiving, recording and balancing financial transactions including cash. Using E- procurement system to order and receipt items and monitor stock levels relating to office supplies; ordering, cataloguing and distributing as required.
- To make recommendations for improvement and support service developments in related area
Who we’re looking for
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
We’re also about potential over perfection and we can help you grow in the role and thrive in your career.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Ann Marie Agnew by email at [email protected]
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing [email protected]. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview information
Easily apply by submitting your CV and answering a few short questions
- Closing date: 15/02/2026
- Interview date: TBC
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please read the supporting information:
Please also refer to our Careers site to find out more: